You can report problems on Discord or in the itch.io comments. By creating a detailed report you are definitely helping the game to become better. You have my thanks for that!
Please include:
- What exactly went wrong,
- Steps to make it happen again,
- What you expected,
- What happened instead and how often it happens,
- Your system info (browser version or downloadable, device (if mobile), browser (if web), OS, OS version, game version).
Adding screenshots or video and a log file will help a lot.
- Log file (Windows): %UserProfile%\AppData\LocalLow\KitOlmek\My Jazzy Lolly Crush\Player.log
- Log file (Linux): ~/.config/unity3d/KitOlmek/My Jazzy Lolly Crush/Player.log
- Log file (MacOS): ~/Library/Logs/KitOlmek/My Jazzy Lolly Crush/Player.log
- For browsers, open the browser console and copy its contents.
For example:
The game crashes after starting. Everything loads fine, when I click the purple ‘Enjoy’ button, the game hangs. Happens like once a day, works fine after reloading the web page. I’m playing on itch.io,v 1.4 with Birthday event, Chrome (latest version), Windows 10.